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Have some questions? Great, we’ve got the answers. Read the frequently asked questions and our answers for each step here. Also, feel free to reach out to our customer service anytime you need some help.
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Buyer
“I am satisfied with everything regarding my order. Fast delivery and well packaged.”
Lisbeth, Sweden
Buyer
“I had never heard of Franckly, but what convinced me to order, was that they were holding the money until I was satisfied.”
Maryan, Netherlands
Buyer
“I am very happy with your service! The buying process and shipping were very good. I would recommend Franckly to my friends!”
Marian, Netherlands
Buyer
“I like the fact that you can already indicate an interest in a particular product in advance.”
Anna, Finland
Buyer
“I received a notification from UPS. Went to the pick up spot and there was a beautiful gift from Franckly. I love it.”
Camilla, Sweden
Buyer
“Buying and paying was easy, and delivery was super fast, so there's nothing to complain about! I would recommend Franckly, and I will definitely buy again.”
Ulla, Finland
Buyer
“I'm very pleased with the stool. I would strongly recommend Franckly to others. I'll hope also to buy other things through you in the future.”
Christopher, United Kingdom
Buyer
“Franckly works like a dream. It's easy and fast to make a purchase, and it feels safe, too. The site functions well – it's easy to find products.”
Karita, Finland
Buyer
“It's easy to follow the products that are interesting. It also seems safe to make purchases.”
Juho, Finland
Buyer
“I recommend the service and I will buy again.”
Maryan, Netherlands
Buyer
“It was really easy to buy the product because I knew what I was looking for. One of my design dreams has finally come true!”
Mona, Finland
Buyer
“I'm happy to recommend this service to others! It's great that such a service exists.”
Tiina, Finland
Buyer
“I found this awesome service at the same time we bought our first apartment. Match made in heaven.”
Sara, Finland
Buyer
“Shopping at Franckly has been delightful, and I also received excellent customer service. I appreciate their prompt response to my email.”
Tiina, Finland
Buyer
“Absolutely great service. I've already purchased multiple products via Franckly. I've recommended this service to others.”
Juho, Finland
Buyer
“I'm willing to pay a little extra for a curated selection. I also like having a professional party in between. You can rely on the product descriptions and skip any hassle with pickups.”
Ulla, Finland
Buyer
“I was very happy with the site, the purchase, and the delivery. I can recommend the service to others, too!”
Anna, Finland
Buyer
“I bought a lamp, and everything went smoothly and well from purchasing to delivery! World-class service experience!”
Karen, Finland
Buyer
“Everything was really easy and the idea is absolutely amazing!”
Mona, Finland
Buyer
“The purchasing process was quick and so was the delivery. I’ve recommended Franckly to several people.”
Sinikka, Finland