We make shopping secure and worry-free
Have some questions? Great, we’ve got the answers. Read the frequently asked questions and our answers for each step here. Also, feel free to reach out to our customer service anytime you need some help.
“Shopping at Franckly has been delightful, and I also received excellent customer service. I appreciate their prompt response to my email. I'm happy to recommend this service to others! It's great that such a service exists.”
“I received a notification from UPS. Went to the pick up spot – and there was a beautiful gift from Franckly. OMG! I love it.”
“It was really easy to buy the product because I knew what I was looking for. One of my design dreams has finally come true! Everything was really easy and the idea is absolutely amazing!”
Mona U., Finland
“The purchasing process was quick and so was the delivery. I’ve recommended Franckly to several people.”