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Payments

We offer 100 % safe payment – and several payment options

We handle all payments and transactions. This makes shopping easy for the buyer, and the sale fast and convenient for the seller, too. Once the buyer has received the purchased item and approved the sale, we’ll send the agreed price to the seller’s account.

We have partnered with leading payment providers. We use best-in-class technology to protect all transactions. The information sent to Franckly is encrypted using Secure Socket Layer technology (SSL).

Several safe payment options

  • Credit card
  • Paypal
Currently, only in Finland:
  • Debit card
  • Klarna Invoice
  • Klarna Account
  • Online payment

Credit card

Pay your order safely by credit card. All transactions are processed confidentially by Adyen, which is one of the world’s leading e-commerce payment providers. The payment card details are transferred to Adyen over an encrypted SSL connection. Franckly does not access or store any payment data. We accept American Express, Diners Club, Discover, JCB, Maestro, MasterCard (Eurocard) and Visa.

Paypal

With PayPal, you can shop without a credit card. The payment method requires a PayPal account. Pay securely with your email address and PayPal account password. You will be automatically directed to PayPal's website for the payment process.

Debit card

Payment with Visa Electron requires a customer relationship with Nordea, Danske Bank or Osuuspankki. This payment method is currently available for residents of Finland.

Klarna Invoice

Buy now, pay after delivery within 14 days – no interest charged. Klarna Invoice is a safe and easy way to shop. No account or card numbers are needed, and you can make sure your items arrive as expected before you pay for them. This payment method is currently available for residents of Finland. Klarna Invoice offers you the following benefits:

  • Receive your order before you actually pay
  • You have 14 days to pay your order
  • Pay safely without providing your card information

Read more at Klarna

Klarna Account

With Klarna Part Payment you can spread your purchases over time and select the payment plan that suits you the best (3–24 monthly payments). This payment method is currently available for residents of Finland. Klarna Part Payment offers you the following benefits:

  • Receive your order before you actually pay
  • You can pay the entire purchase in full anytime
  • Pay safely without providing your card information

Read more at Klarna

Online payment

With online payment, you can pay by bank transfer directly through your bank. All payments are made safely through our partner Paytrail, that will be shown as the payee. This payment method is currently available for residents of Finland.

Email receipts

After receiving the item safely, the buyer will receive a receipt by email. The seller will receive a billing notification and receipt by email right after the buyer’s approval. Companies will receive receipts without delay after the return window has closed.

Payments

Franckly will hold the money and take care of the payout, once the buyer has safely received the purchased item. Once the buyer has approved the sale, we’ll send the sale price (excluding our service fee) to the seller’s bank account or PayPal account. The personal data is collected and processed securely by Franckly for the purpose of paying the seller the agreed price.

Private seller: We will transfer the money without delay after the buyer has approved the purchase. Your buyer has 24 hours to check the item after receiving it.

Company: Franckly disburses the payment between 15-20 calendar days after receipt of the payment. Your buyer has the right to return a purchased item within 14 days from the date of purchase and delivery. The withdrawal period is counted from the day when the buyer receives the purchased item. We will transfer the money without delay after the return window has closed.

Franckly service fee

We work on a service fee, and we only get paid when you do. Listing an item is completely free. We only charge our service fee for the transactions made.

The Franckly service fee is 19 % of the sale price. The service fee covers all transactional costs, customer service and marketing for your listing. If the item doesn’t sell, we won’t charge you anything.

And there’s more…

Buyers

We are here to offer you several payment options – enjoy the shopping, with us it’s safe and easy.

Please read our Buyers’ Guide

Sellers

We are here to assist you with selling – let’s get you paid quickly!

Please read our Sellers’ Guide